Jeffrey Osier-Mixon
707 326 3758
jefro@jefro.net

objective To write impeccable documentation about fascinating technology with innovative, dynamic people.
profile
Professional technical writer for 16 years, with experience ranging from bare metal to enterprise software systems
    
Experience documenting open-source platforms, including embedded systems, mobile, and carrier-grade Linux with real-time features, and clusters

Experience with engineering and documentation best practices, productization and support processes, and project-management strategies

Experience documenting and creating open-source development tools
Experience documenting microprocessor hardware: specifications, programming guides, manufacturing guides, tools guides, datasheets, interfaces, and white papers

Experience documenting software: specifications, user's guides, API guides, development tools guides, white papers, and conceptual articles

Project management: realistic scoping, inter-group communication, research, and problem resolution

FrameMaker, Acrobat, Photoshop, RoboHelp, Visio, Word, OpenOffice, HTML, XML, DITA

experience
MontaVista Software
Senior Technical Writer and Developer Advocate
September 2008 – present
Created and maintained architecture documentation for Dell Latitude ON, a Linux-based secondary system inside Dell enterprise laptops. Helped to create and maintain an embedded Linux community.

Access Systems Americas
Principal Technical Writer
November 2005 – September 2008
Created and maintained documentation for ACCESS Linux Platform, a Linux-based telephony and middleware platform for mobile devices. Major projects included developer documentation for networking, telephony, and messaging, as well as licensee (phone manufacturer) documentation for hardware configuration, system porting, platform customization, and phone driver development. Member of style and API committees. Promoted conversion to modern, open-source documentation solutions.

Independent Contractor
Principal Technical Writer
August 2004 – present
Created technical documentation and white papers for several companies under contract, including:
  • PathScale – white paper covering new compiler optimization features
  • Scyld Software – complete documentation set review and edit for Beowulf cluster software
  • MontaVista – edited real-time features in documentation for mobile and carrier-grade Linux
  • NESSUS/SWRI – edited documentation for probabilistic analysis software

Orion Multisystems
Tech Pubs Manager and Senior Technical Writer
September 2004 – August 2005
Created and maintained complete documentation set, style templates, and marketing materials for revolutionary cluster-based personal supercomputing workstations. Major projects included a hardware guide, a software installation and configuration guide for customized Linux cluster distribution, and several articles, white papers, and other marketing collateral.

Transmeta Corporation
Senior Technical Writer, MTS
November 1999 – September 2004
Created and maintained external technical documentation for innovative microprocessor design. Created white papers, datasheets, release notes, customer notices, and large-scale programming interface documents. Created style templates and managed archives. Created documentation plans and schedules. Taught regular seminars on technical writing for engineers emphasizing FrameMaker and Acrobat.

Netscape Corporation/AOL
Principal Technical Writer
April 1998 – November 1999
Wrote, edited, and updated technical manuals for software and APIs for the Netscape Application Server and related tools. Created a Programmer's Guide, Migration Guide, and associated documents.

Wind River Systems
Senior Technical Writer
January 1996 – March 1998
Wrote, edited, and updated technical manuals and online help for software and APIs related to embedded-systems development with Wind River’s VxWorks operating system. Developed an HTML conversion process from FrameMaker. Developed an online help system using RoboHelp.

Cygnus Support (now RedHat)
Technical Writer, Tech Pubs Manager
June 1992 – December 1995
Created and edited technical documentation for GNU C/C++ development tools. Maintained monthly newsletter using FrameMaker, and created FrameMaker template for company newsletter. From May 1994, managed a small department creating documentation on a quarterly revision schedule. Created and maintained one of the first corporate web sites and intranets. Authored a database-oriented web application in Perl. Co-authored GNATS, the GNU problem report management system.

publications & presentations
education Bachelor of Arts in Literature and Creative Writing, University of California Santa Cruz, 1992